Returns & Exchanges
At Milagros, we want your home to be a sanctuary of comfort and style; if your purchase isn't a perfect fit, we offer a 30-day return policy for most items. Our goal is to ensure every piece you bring home meets our high standards of quality and craftsmanship.
Return Process
- 1.Initiate Your Request
Log into your account portal or contact our concierge team with your order number to request a Return Merchandise Authorization (RMA) within 30 days of delivery.
- 2.Prepare the Item
Carefully pack the item in its original packaging, ensuring all protective inserts and hardware are included to prevent damage during transit.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, or schedule a furniture pickup for larger home decor pieces.
- 4.Quality Inspection & Refund
Once our warehouse team verifies the item's condition, we will process your refund to the original payment method within 5 to 7 business days.